Thanks to its acquisition of Jigsaw, the SaaS player integrates real-time updates on CRM contacts to its solution.

• Microsoft IE Browser Slips in Share After Gains
• Firms Slow to Virtualize Mission-Critical Apps
• Virtualization: Is It Safe?
• Intel Shares Its Own Virtualization Success Story

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RIM's encryption battle, measuring the business impact of IT, storage forecast and more.

• Cisco Snags Arch Rock in Smart Grid Play
• Twitter Link-Shortening Raises Privacy Concerns
• HP Emerges Victor in 3PAR Bidding War
• PC Demand Will Cool Off a Bit in Second Half

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The new Enhanced Mitigation Experience Toolkit 2.0 is designed to head off potential security threats.

• Microsoft Issues 'Fix It' for DLL Flaw
• IT Security Pros Fall for 'Friendly' Ruse
• CA Adds ID Management Firm Arcot Systems
• Financial Services Focus on Security: Survey

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Microblogging phenom Twitter hasn't achieved all that it hoped in the mobile arena, but Evan Williams, the company's CEO, describes how that might be changing.

• Digg Dinged for Site Redesign
• Google Snaps Up SocialDeck
• Google Snags Angstro, DoJ Still Mulling ITA Buy
• Older Americans Flock to Social Networking

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Building on the portfolio it acquired from GeoTel more than a decade ago, Cisco is planning to layer in social media technologies as it revamps its call center products.

• Xsigo's New I/O Director Trumps Cisco on Price
• Western Digital Dives Into Pure-Play Networking
• Skype Looks to 'Connect' With Enterprises
• Say What? The Week's Top Five IT Quotes

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In its latest snapshot of the broadband market, Federal Communications Commission finds that less than half of households have sufficient connection speeds.

• FCC Defers on Net Neutrality Amid Industry Talks
• Verizon, Free Press Deepen Net Neutrality Feud
• Visitors Value Transparency On Gov't Websites
• FCC's Genachowski Not Backing Down on Net Neutrality

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SAP has broken its radio silence about its plans for mobile technology following the acquisition of Sybase, talking up a new product strategy and road map.

• Windows Phone 7 Heads to Manufacturers
• Microsoft Claims Android 'Gotchas' Raise Its Cost
• Microsoft Releases Bing App for Android Device
• Viewsonic's Tablet Dual-Boots Android, Windows

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A seven-year-old flaw in Linux has just been uncovered, but it may still take time for many popular distros to deal with it.

• Btrfs Linux Filesystem Nearing Mainstream
• Red Hat Talks Cloud App Management Tech
• Microsoft: Developers Flock to Windows Phone 7
• Microsoft-Backed Open Source Group Talks Plans

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The firm sees big possibilities in the spaces between ones and zeros.

• Apple Revamps TV, iOS, iPods and iTunes
• AMD Bids Adieu to ATI Brand
• Intel Snags Infineon Wireless Unit in $1.4B Deal
• Apple iTV? New iPods? iTunes in the Cloud? Mulling Apple's Upcoming News

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Two new versions of the Atom processor are designed for network-attached storage (NAS) devices.

• VMworld: In the Cloud, It's Storage's Time to Shine
• Dell Matches HP With $1.8B Counteroffer for 3PAR
• HP Isn't Letting 3PAR Go, Ups Offer to $1.8B
• Dell Sweetens Offer for 3PAR; Will HP Respond?

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